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Greenpeace
On their Ocean Defenders Web Site, B|P Conducted an international remote study to uncover ways for donating to be easier, among other tasks.
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Bolt | Peters helped the Washington Post redesign radially redesign their prominent homepage for the first time in years.
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Hyperion
B|P Conducted a remote study on Hyperion.com and the Hyperion Developers Network.
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Avenue A | Razorfish
Remote usability study for one of AARF's clients.
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AAA
In order to evaluate and improve their redesigned auto insurance quote process, AAA asked B|P to conduct a study on the quote process’s interaction design.
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Armani Exchange
Understanding that a web site’s usability and checkout are crucial in improving sales and conversion, Armani Exchange asked B|P to conduct a remote study to better understand their users’ needs and conversion barriers.
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Crucial findings from remote usability testing on cruise selection and booking engine led to twice as many expected bookings for Princess Cruises.
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A redesigned auto loan rate calculator, based on the findings from large scale remote usability testing, resulted in a 300% increase in users applying for a loan from the calculator.
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Hot Studio
Helping Hot Studio conduct remote usability for the redesign of the SFMOMA web site, B|P got to work with the cool folks at Hot, as well as help with the web site of one of our favotire museums!
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Time Warner
By conducting both remote usability testing and heuristic analysis on time.com, B|P helped Time Warner improve the checkout process for its archive news section. |
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Hallmark
By conducting a variety of studies, including laboratory usability, automated large-sample usability, and remote usability, B|P helped hallmark.com undertake the re-architecture of their public site to better meet the needs of users. |
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Oracle
Along with card sorting and several usability studies, B|P conducted a training for Oracle on the methodology behind remote usability testing and the use of Ethnio. |
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Sybase
Sybase wanted to identify how well their lead generation process and navigation was working for users. B|P helped Sybase identify key information that was missing for users and suggested improvements that would allow site visitors to navigate through the site much more easily, resulting in a better user experience. |
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Levi's Signature
Using remote usability testing, B|P was able to identify what changes needed to be made to ensure Levi’s Signature’s new fit guide would meet users’ needs. |
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KCET
To determine how effectively A Place of Our Own’s web site was educating caregivers, providing child care resources, and supporting the regional broadcast of the show, B|P trained KCET on Ethnio and remote usability testing. |
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Dolby
Understanding that usability is a crucial component in redesigning a web site, Dolby asked B|P to conduct a study on Dolby.com and their extranet. By assessing how well their current and new design was meeting users’ needs, B|P was able to help Dolby move forward with effective improvements for their new site. |
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Blue Shield
BlueShield of California asked B|P to determine how well their Find a Provider tool was helping site visitors find physicians, hospitals, and other healthcare providers that would meet their needs. |
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Restoration Hardware
B|P helped Restoration Hardware significantly increase their conversion rate through several usability studies and by redesigning their checkout process. |
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KQED
B|P trained KQED on remote usability testing and Ethnio. |
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Techinsurance
B|P worked with Techinsurance to redesign their site and help them communicate to site visitors the advantages of ContractEdge software. The results were significantly higher sales of the software and an improved web site for users to naturally and logically navigate through. |
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Leap Frog
Interface design and analysis was conducted for physical handheld product, Leapster. |
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Bay Area Video Coalition
B|P conducted analysis of instructional DVD application and remote testing of the interface. |
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West Marine
In an effort to better understand users’ interaction with the shopping cart and to increase conversion on the site, West Marine asked B|P to conduct a remote usability study. The research identified areas that would improve conversion and the usability of the West Marine web site. |
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Cypress Semiconductor
In order to improve their web site’s interaction design, Cypress Semiconductor had B|P conduct a study on the general usability of their site. Findings specifically allowed Cypress to better understand how users needed to see support documentation presented on their web site. |
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Covad
A study was conducted on the business broadband and VoIP sections of Covad’s web site to better understand target customers. |
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Adaptive Path
Adaptive Path hired B|P to conduct usability studies for the following of their clients listed below: |
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Fluent
This study was conducted to better understand who the users are for Fluent.com and what they are coming to Fluent to do. |
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www.fluent.com |
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Informatica
Working with Adaptive Path, B|P conducted remote usability testing on the My.Informatica.com website. The findings identified opportunities for improving key features and gauged the portal’s usability, helping the Informatica.com team provide the best support for their customers and partners. |
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Aliant
During their Information Architecture Follow up Usability Studies, Adaptive Path asked B|P to conduct remote card sorting of nomenclature and topics from the Aliant web site. |
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www.aliant.net |
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California Health Care Foundation
B|P conducted remote usability studies to learn what users expect from CHCF.org, the CalNHS web site, and their newsletter sites. Findings have helped guide redesigns of these sites to better meet users’ needs. |
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National Gallery of Art
B|P was asked to test the National Gallery of Art’s web site to better understand how site visitors are using the site and how well they are able to accomplish their tasks. |
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